Privacy Policy
Copier Repair Indianapolis
A Clear Choice Technical Services Partner
At Copier Repair Indianapolis, accessible from https://copierrepairindianapolis.com/, we are committed to maintaining the trust and confidence of our clients throughout Central Indiana. This Privacy Policy explains how we collect, use, and protect your information when you request technical service, onsite repairs, or remote IT support.
1. Information Collection and Use
To provide the fastest possible repair response in the Indianapolis metro area, we collect specific information necessary to facilitate technician dispatch and hardware diagnostics.
- Client Contact Data: Name, company name, business phone number, and email address.
- Service Location: The physical address of your office (e.g., Downtown, Carmel, or Fishers) where the equipment is located.
- Machine Metadata: Copier/printer model, serial numbers, and error code history.
- Network Information: If requesting remote IT support for connectivity issues, we may temporarily collect IP addresses and network paths to resolve “printer not found” errors.
2. How We Use Your Data
We utilize your information to ensure your Circle City business experiences minimal downtime:
- Technician Dispatch: To send a certified repair specialist to your 8425 Woodfield Crossing Blvd vicinity.
- Parts Procurement: To order specific components from our national Clear Choice Technical Services inventory.
- Service History: To maintain a log of your machine’s past issues for faster future diagnostics.
- Invoicing: To process payments for labor and replacement parts.
3. Data Security and Sharing
| Protocol | Our Commitment |
| Zero Data Sale | We do not sell, trade, or rent your business information to third-party marketers. |
| Manufacturer Warranty | We may share equipment serial numbers with manufacturers (Xerox, Canon, etc.) strictly for warranty verification. |
| Encryption | Our website uses SSL encryption to protect any data submitted via our “Request a Repair” forms. |
4. Remote Support Privacy
When our technicians perform remote diagnostics:
- Consent Required: We only access your system via a secure, one-time-use code provided by you.
- Visibility: You can see all actions performed by our technician on your screen in real-time.
- Termination: Sessions are fully terminated once the repair is complete; we maintain no permanent back-door access to your network.
5. Indiana Compliance
We operate under the privacy and business regulations of the State of Indiana. You have the right to request access to the service records we maintain for your business or to request the correction of any inaccurate contact details.
6. Contact Our Local Office
For questions regarding this policy or our data handling practices in Marion County, please contact us:
Copier Repair Indianapolis
8425 Woodfield Crossing Blvd.
Indianapolis, IN 46240 USA
Phone: (317) 210-4600
Email: sales@clearchoicetechnical.com
Last Updated: 2025